Selling on Recurated:
Below are the fees that apply when selling on Recurated. These fees apply automatically to sales made through the BUY button.
1. Fees Overview
| Fee Type | Amount | Who It Applies To | Basis |
|---|---|---|---|
| Selling Fee (Malaysia) | None | Sellers based in Malaysia | Only payment processing fees apply. |
| Payment Processing Fee (Malaysia) | 5% + RM1 | Sellers in Malaysia | Charged on the item price + shipping + applicable taxes. |
| Payment Processing Fee (Other Regions) | 6% + RM1 | Sellers outside Malaysia | Charged on the item price + shipping + applicable taxes. |
| Boosting Fee (Optional) | 8% | All sellers | Charged on the item sale price (excluding taxes). Boosted Listings help increase visibility. (Feature coming soon.) |
When are the fees deducted?
If you are selling using Recurated Payments (via Stripe), all fees are deducted before your sale proceeds are paid to your bank account.
Are the fees refundable?
If your sale is refunded, all fees (the selling fee, payments processing fees and boosting fees) will be reversed too.
This happens automatically for transactions using Recurated Payments.
This policy forms part of our Terms of Service.
What is Recurated Authenticated?
Recurated Authenticated is our optional verification service designed to give both buyers and sellers greater confidence when trading high-value or branded fashion items on Recurated. When you choose to authenticate your product, our expert team will carefully inspect it to confirm its authenticity before it reaches the buyer.
How It Works
Seller Ships to Recurated
After a sale is made and the seller opts for authentication, the seller will ship the item directly to our Recurated Authentication Centre. Shipping details will be provided once the order is confirmed.
Authentication Process
Our specialists will inspect the item to ensure it is genuine and matches the listing description. This includes verifying:
- Brand markings, tags, and serial numbers
- Quality of materials and craftsmanship
- Overall condition and accuracy of listing details
Buyer Receives the Verified Item
Once verified, Recurated will securely package and ship the item to the buyer. If the item does not pass our authentication process, the buyer will be fully refunded, and the product will be returned to the seller.
Why Choose Recurated Authenticated?
- Peace of Mind: Protects both buyers and sellers from counterfeit items.
- Expert Verification: Each item is inspected by trained authenticators.
- Seamless Process: We handle shipping from the seller to us, and then to the buyer.
- Transparent Communication: Both parties will receive real-time updates throughout the process.
Fees & Eligibility
The Recurated Authenticated service may be available for select product categories or listings above a certain value. Applicable fees will be displayed at checkout or during listing creation.
Processing Time
Authentication typically takes 1–3 business days after the item arrives at our warehouse. Shipping times may vary depending on your location.
Questions?
If you have any questions about Recurated Authenticated or need help with a specific order, please contact our support team at support@recurated.com.
The Recurated Wallet is your all-in-one balance hub for managing payments and earnings on Recurated. It allows you to receive payouts from sales, make purchases, and easily move funds between your wallet and your bank account.
How it works
Receive Earnings:
After your item sells, your payout will be sent directly to your Recurated Wallet once the transaction is successfully completed.
Withdraw Funds:
You may withdraw your available wallet balance to your linked bank account at any time. Withdrawals are typically processed within 48 hours.
Top Up Balance:
You can top up your wallet balance to make faster purchases without needing to re-enter payment details.
Pay with Wallet:
Use your Recurated Wallet balance to buy items directly on our website or app. If your balance isn't sufficient to cover the full amount, you can combine it with other payment methods.
Why use Recurated Wallet?
- Faster and simpler checkout experience
- Secure and convenient payouts
- Centralised control of your funds within Recurated
- Transparent transaction history available at any time
Important Notes
- Please ensure your bank details are accurate before making a withdrawal.
- Refunds from cancelled or returned orders will be credited back to your Recurated Wallet.
- Some banks may take additional time to reflect withdrawals depending on their processing schedules.